O P P O R T U N I T I E S

BTE AUTOMOTIVE

EST 1990

4

National Awards

2

Locations

14

Staff

33

Years
e. service@bteautomotive.co.uk  |  t. 01420 477655

OPPORTUNITES;

Vehicle Technician - Join Our Team!


BTE have an exceptional reputation for providing a high quality level of Automotive services - customer relationships are at the heart of our success. Our brand is fuelled by a passion to create the ultimate customer experience, which is why we are looking to recruit a vehicle technician who can help us achieve our ambitious plans.


There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth over our two locations at the Woolmer Trading Estate in Bordon, Hampshire. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers. The workshop team is vital to the success of our business. Our Technicians play a pivotal role in engagement with our customers and encouraging their continued loyalty. This is a varied role where you will work to bring a friendly and energetic approach to your daily work. Every day is different within the workshop team so the role will vary.


Some duties on a day to day basis may include:


• Customer Service; The important bit. Making sure each customer journey is positive. Communicating with the service team to ensure the customer remains updated throughout the time that their vehicle is with us.


• Administration; Completion of relevant paperwork for job sheets and centre records, video engagement is important to us, full training is provided for a streamlined process from workshop to the clients mobile or desktop device.


• Team work; Liaison with all the relevant departments including service and parts to ensure we deliver an amazing customer experience.


• Sales; No upsell. We just ask you to complete your job with high levels of quality control and honesty to ensure clarity and transparency to our valued clients.



THE IDEAL CANDIDATE:


Our ideal Vehicle Technician will be experienced, outgoing, confident and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand.


Some of the personal skills that you should think about showing us in your application are:


• Enthusiasm and willingness to learn

• Teamwork

• Strong communication

• Customer Service

• Level 3 or higher Qualification in Automotive engineering


If you feel you are the right person for this role, please email your CV with covering letter to barry.parker@bteautomotive.co.uk



ADDITIONAL TRAINING PROVIDED:


Training will be delivered using a combination of face-to-face, one-to-one in our conference room and with real-time processes. Our investment into automotive training provides the opportunity for release days at state-of-the-art training facilities around the country and unlimited access to online e-learning training modules.


Training within this role is ongoing and is fully supported;



THE NUMBERS:


Hours of work;


Monday > Friday 8:00am > 5:30pm

Closed Bank Holidays

Closed Weekends


Salary will range from > £28,000pa + bonus (OTE £35,000 uncapped) to £45,000pa + bonus (OTE £52,000 uncapped)


Holiday: 30 Days (Including Bank Holidays)


APPLY:


If you feel you are the right person for this role, please email your CV with covering letter to barry.parker@bteautomotive.co.uk or complete the form below;

APPLY NOW

MAKE AN APPLICATION

Contact Us

BTE AUTOMOTIVE LTD

SINCE 1990

Family owned and operated since 1990 - David, Jan and son Barry have successfully created a complete garage service that offers more than just your average tyre and exhaust. Progressing through the ages with full MOT capabilities, exceeding set standards for vehicle service and vehicle repairs, and even more recently the introduction and serviceability of modern day vehicle diagnostics.

 

After an unexpected fire in 2005, BTE were forced out of trading for nearly 15 Months. This resulted in a refurbishment of the business premises in 2006. We were fortunate to retain all of the original staff and over the last six years have invested in new staff members and advanced training programmes to cope with modern day vehicle systems.

 

Here at BTE we aim to offer the best possible complete automotive service. We are future-proofing our business service through advanced technical training and have invested in tomorrow's technology with great technical support from industry giants Bosch, Petronas, Castrol and Pirelli.

 

BTE pride themselves on customer care, and we are always here to offer free impartial advice. We are members of the Alliance Autocentre, Motor Codes, Trust My Garage, WHICH? Trusted Trader and and affiliated member of the Retail Motor Industry Federation to ensure our customer service, technical service ability and vehicle servicing are to the highest standards.

 

In April 2015, after 25 years of trading under the 'Bordon Tyre and Exhaust' name, the family Directors made a decision to change the trading name to BTE Automotive Ltd. 


'We personally felt the original trading name was very one dimensional and did not provide a clear representation of the vast range of high quality automotive service we now offer......'

 

BTE Automotive Ltd have qualified and experienced vehicle technicians and have been established for over 30 years. With over 100 years combined automotive experience, including Jaguar, Vauxhall, Volkswagen and BMW trained vehicle technicians we are proud to offer a variety of automotive services that will not invalidate your vehicle manufacturers warranty. All of our replacement components are covered by a minimum 12 month/ 12,000 mile warranty programme so you can be assured of the quality of products we use.

 

We are open Monday To Friday 8:00am to 5:30pm. Please contact either Barry, Jan, Paul, Mikki or Ian to schedule your next appointment or simply for some free advice.

OUR QUALITY ASSURANCE

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