Service/ Parts Advisor
Paul is our latest recruit! Having spent almost 20 years with a local independent parts company, Paul has experience at Renault in a main dealer capacity. An unrivalled catalogue of parts knowledge and superior attention to detail, Paul operates as both a service advisor and the key man to the BTE Autoparts programme. Both Paul and Nick have strong competition with each other for height bragging rights.
Mikki joined us in 2015 after a successful trial period and has operated as an integral part of the team. Mikki has proven her ability in vehicle detailing, quality control and customer service time and time again. Mikki has progressed into a dynamic customer service advisor role. You may talk to her during your visit, she is very pleasant and is a very hard working, popular team member. A very big fan of Pizza and Pizza.
Our parts controller Nick joined us 2 years ago after leaving his background in design. Nick oversees all incoming parts, returns, quality controls and manages the workshop practices to ensure our team and clients receive nothing but an excellent, streamlined service. You may not see Nick very often, but he is working hard behind the scenes and maybe the guy that gives you a lift home or manages your courtesy car handover.