The Motor Industry Code of Practice
Feel safe when booking with BTE.
Service and Repair Code
The Service and Repair Code commits garages to an open, transparent and fair method of business, aiming to maintain consistently high standards across the industry. By subscribing to the Code, a garage is demonstrating its commitment to operate as a responsible business and deliver high levels of customer satisfaction.
In November 2011, the Service and Repair Code was awarded full Office of Fair Trading approval and now operates as a Chartered Trading Standards Institute (CTSI) approved code, giving you the confidence that, with a garage accredited to The Motor Ombudsman, you can be sure to receive a professional, reliable service.
The Code Covers:
- Independent garages
- Franchised dealers
- Manufacturer Authorised Repairers
- All servicing and repair work
What The Code Means To You…
- Honest and fair services
- Work completed as agreed
- Competent and conscientious staff
- Open and transparent pricing
- Invoices that match quoted prices
Download a copy of the Code of Practice booklet
BTE Automotive are accredited to the Code
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